'Croydon Healthy Homes Residents Energy Advice drop-in' in New Addington 

* Residents do not need to book in advance.

Homeowners and private renters can get advice about government and energy company schemes offer grant funded insulation and other energy measures.

Our Advisors can

• advise residents how to change settings on their heating controls to heat their homes more effectively, and other bespoke energy advice.
  
• offer advice about different ways to pay for gas and electricity and understanding energy bills and tariffs
  
• provide practical advice to residents who are struggling to pay for their energy.
  
• provide priority support available to vulnerable residents and water bill discounts.

Residents looking for advice about energy bills and tariffs should bring a copy of their latest gas, electricity, and water bill or statement when they come to the hub.

Venue 1:  Family Centre, Fieldway, CR0 9AZ on the second and third Tuesday of every month from 9:30 am to 11:30 am

Venue 2: Pathfinders, The Octagon Hub, 120 Central Parade, CR0 0JW on the second and third Wednesday of every month from 10 am to 12:30 pm

Online resident workshops 

Due to the expected pressure on the service during the colder months, the team is trying to help more residents through our regular group Zoom workshops. In these workshops, we are able to explain issues in more detail than during one-to-one advice sessions and are perfect for residents who are looking for general advice about energy issues. We appreciate not everyone is comfortable asking for help from a Council service, and we are happy for residents not to provide their real/full names when signing up, and they can attend without turning on their camera or microphone. We can take questions during the sessions, and residents can sign up for one-to-one sessions afterwards where appropriate.

For more information about the sessions go to ourwww.croydon.gov.uk/energyevents page

Croydon Healthy Homes is funded as a private sector only advice service (for home owners and private renters), and have only very limited capacity to help Council and Housing Association tenants, especially over the colder months where there is high demand on the service. Council and Housing Association tenants are requested to attend the online workshops, rather than requesting one-to-one support.

E: healthyhomes@croydon.gov.uk

T: 0800 292 2529

Sessions Run

Tuesday morning, Wednesday morning