Mental Health Support: Helplines

Croydon Voluntary Action

  • Al-Anon Helpline:  0800 0086 811 365 days a year, 10 am— 10 pm. Supporting anyone affected by someone else’s drinking. W:https://al-anonuk.org.uk
  • Alateen(part of Al-Anon): Supporting teenage relatives and friends of alcoholics W: https://al-anonuk.org.uk/alateen
  • Anxiety UK:  03444 775 774 | Text support: 07537 416 905 (open Mon-Fri 10:30 - 16:30)  E: support@anxietyuk.org.uk  | admin@anxietyuk.org.uk  | W: www.anxietyuk.org.uk
  • Beat Eating Disorders: 0808 801 0677 - 365 dapat@papyrus-uk.orgys a year from 3 pm—8 pm.  Supporting people who have, or are worried they have an eating disorder, as well as others affected, such as friends and family members. W: https://www.beateatingdisorders.org.uk/
  • Campaign Against Living Miserably (CALM): 0808 802 5869 Aiming to reduce suicide in males under the age of 45  – you can call 0808 8025858 (London) 0800 585858 (National) or visit https://www.thecalmzone.net/
  • Childline: 0800 1111 - 24 hours, 7 days a week. Confidential helpline for under 19s.  Our counsellors are there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
  • Child Bereavement UK Helpline: 0800 02 888 40 W: www.childbereavementuk.org
  • Cruse Bereavement National Helpline: 0808 808 1677 - Tuesday, Wednesday & Thursday from 9.30am-8pm. Monday & Friday from 9.30am - 5pm, Saturday & Sunday 10am - 2pm
  • First Hand: For anyone affected by witnessing a suicide, when they did not know the person who has died. https://first-hand.org.uk/
  • GamCare:  0808 8020 133  Free 24 hours a day, 7 days a week Gambling support. When you're ready to talk, we're ready to listen.  Live chat: https://www.gamcare.org.uk/get-support/talk-to-us-now/ Chat on WhatsApp 020 3031 8881  | W: https://www.gamcare.org.uk/  
  • Family Lives Helpline: 0808 800 2222 - Free emotional support, information, advice and guidance on any aspect of parenting and family life. E: askus@familylives.org.uk 
  • Independent Age Grief Chat: W: www.independentage.org/information/personal-life/grief-chat
  • HOPELINE247 (Papyrus): T: 0800 068 4141 |Text: 88247 | Email:  pat@papyrus-uk.org  Open 24 hours,  every day of the year (Weekends and Bank Holidays included). Confidential advice line for children/young people under the age of 35 experiencing thoughts of suicide, or anyone concerned that a young person could be thinking about suicide
  • MIND Helpline: 0300 123 3393 for mental health support from 9 am—6 pm Monday to Friday (excluding Bank Holidays) Our infoline is an information and signposting service. We don’t provide a listening service or a crisis service. As well as our Infoline, our email or web chat service, there are lots of other ways to get support. W:https://www.mind.org.uk/information-support/helplines/
  • National LGBT Domestic Abuse line: 0800 999 5428
  • National Domestic Violence Abuse Helpline: 0808 200 0247 
  • National Suicide Prevention Helpline UK: 0800 689 5652 (6 pm to midnight every day) A supportive listening service to anyone with thoughts of suicide.
  • NHS 111 Mental Health Help: Call 111, press option 2 for First Response Service (24-hour service for people in a mental health crisis) for anyone, of any age who is registered with a GP in South West London. Specially trained mental health staff will discuss with you your mental health care needs – instead of you having to go to an accident and emergency department at your hospital.
  • No Panic Helpline: 0300 772 9844 from 10 am - 10 pm ( 365 days of the year) helping recovery from Panic Attacks, Phobias, OCD, and other related anxiety disorders. Don't suffer alone, pick up the phone. 
  • OCD Action Helpline:  0300 636 5478 | W: https://ocdaction.org.uk/
  • Talk to Frank: T: 0300 123 6600 24/7 Confidential Drug & Alcohol Advice Line | Text a question and FRANK will text you back: Text 82111 | W: www.talktofrank.com
  • OCD Youth e-Helpline:  youthhelpline@ocdaction.org.uk | W: https://ocdyouth.org/
  • Parentline/YoungMinds Parents Helpline:  call 0808 802 5544. Monday to Friday from 9.30 am—4 pm for advice, emotional support and signposting about a child or young person up to the age of 25.
  • Papyrus: National charity dedicated to preventing suicide in young people, you can call 0800 0684141, text 07860039967 or https://www.papyrus-uk.org/
  • 24/7 Mental Health Crisis Line – Croydon:  If you live in Kingston, Merton, Richmond, Sutton, Croydon and Wandsworth and you need mental health support in a crisis you can call the 24/7 Mental Health Crisis Line on 0800 028 8000. Crisis line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.
  • RASASC Rape and Sexual Abuse Centre: 0808 802 999 
  • Refuge: 0808 2000 247 24-hour National Domestic Abuse Helpline (freephone)
  • Rethink Mental Illness Advice Service 0808 801 0525 offers free practical help on issues such as the Mental Health Act, community care and welfare benefits, living with mental illness, medication, and care. W: https://www.rethink.org/
  • Samaritans: Call  116 123 (free) or email: jo@samaritans.org . When life is difficult, Samaritans are here – day or night, 365 days a year.
  • SANEline:  0300 304 7000 (4 pm to 10 pm, 365 days a year). No one affected by mental illness should be alone when they face crisis, distress or despair. 
  • SHOUT 85258:  Free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope. To start a conversation, text the word 'SHOUT' to 85258 or visit https://giveusashout.org/ Our trained volunteers are here to listen at any time of day or night, and messages won't appear on your phone bill.
  • SLAM Advice line: 0800 731 2864 (option 1) - Interpreters available
  • Sobs:  Survivors of bereavement by suicide. T: 0300 111 5065 (call charges will apply). Contact Form: https://uksobs.org/contact/
  • The Listening Place: Face-to-face support for those who feel life is no longer worth living T: 020 3906 7676
  • W: https://listeningplace.org.uk/
  • The Mix: 0808 808 4994 - Free, confidential support for young people under 25 from 11 am - 11 pm every day


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